Although I'm not a frequent shopper, I'll just start buying online. I get theft is a big deal, so I'll make the effort not to worry you guys buy shopping in store.
Excellent customer service. Don't be afraid to ask for a price match on a competitors prices. They are happy to assist you.
Very friendly during my couple of times there. Typical Best Buys seem to have a policy where they ask if you need any help with anything when you're looking around a bit. Always seem approachable or avoidable depending on if you know what you are going for or not.
It's been a bit over a month since the incident but Google notified me to ask if I'd review this place. So I will.
We went in on a Monday evening and the place had only a few customers other than us. We went to purchase a new TV and already knew which model we were going to purchase. The item was in stock and easy to locate among the huge section of TVs. The sales rep was helpful and friendly. We browsed sound bars and miscellaneous items near the TVs and I noticed the displays were nice, labeled, and functional. While browsing, I had a couple other sales reps ask to help me (friendly, not bothersome). Overall, good experience.
My phone wouldn't charge. The guy who helped us did some great troubleshooting and found that our cord was at fault. He then provided exactly what we needed.
I arrived around 830 at night to buy a virgin mobile phone that just so happens to be close to the exit. I get that. What I don't appreciate is 2 associates and an L.P. standing two feet behind me while I'm kneeling down to look at phones. L.P. walked away once I had the associate grab me a phone. As I was leaving the associate said "I'll let them know you have a receipt" and as I walk out L.P. decided to follow me about 10 ft out the door before muttering "oh, he has a receipt."
Best Buy is a US Electronics Store based in Carbondale, Illinois. Best Buy is located at 1270 E Main St, Carbondale, IL 62901, USA.
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