Nancy in sales department is just awesome. She will do all she can to make sure her costumers are satisfied and walk out happy. I recently got a great lease deal.
Let a customer walk out who wanted to buy a truck. Sales management team wouldn't even come out and introduce themselves to me and negotiate a real deal. What a joke I'll take my money to St. Louis/Paducah. I'll change my rating if they decide to call back and actually talk before I go buy one elsewhere.
Nice guys and will stop there again.
Great people to get you what your husband wants! Good experience @
Called me back and got me squared away thank you Rick Hart appreciate your diligence.
Had not returned to this dealership for about 36000 miles. Decided to give them another opportunity. Never again. AC worked, but not as well as it should have. Car was serviced, air filter replaced, cabin filter replaced, and AC checked. After being told the "recommended" repairs to A C would be about $1300, I elected to delay the repair. Car was returned and the air didn't work at all! After inquiries at the dealership, I received all kinds of excuses, none that sounded reasonable. Stopped at a repair shop on the way home and had the AC checked. Same repair is estimated at a little over $700 AND the car was returned with the air working. It has worked well for 2 days and will be repaired next week, but not at Auffenberg!
Auffenberg Of Carbondale is a US Car Dealer based in Carbondale, Illinois. Auffenberg Of Carbondale is located at 1015 E Walnut St, Carbondale, IL 62901, USA.
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